Shipping policy
We strive to process and ship your order as accurately and quickly as possible.
Order Processing
Orders are typically fulfilled within 2-3 full business days (Monday–Friday, excluding holidays). Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
Please note that during high-volume periods, such as sales, promotions, or holidays, processing times may be extended. Orders placed during or immediately following these events may take additional time to be fulfilled.
Shipping & Delivery
After your order has been fulfilled, standard shipping typically takes 5–7 business days, depending on the carrier and your location. Delivery times are estimates and may vary due to factors outside of our control, including carrier delays, weather conditions, or other unforeseen circumstances.
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Canada, Hawaii & Alaska: Orders shipped to Canada, Hawaii or Alaska may take up to 15 business days for delivery.
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APO/FPO/DPO Addresses: Shipments to military addresses may take up to 21 business days, especially during holidays or deployment periods. Once the package reaches the military mail system, delivery timelines can vary based on factors such as base location (e.g., Europe, Middle East, or ships at sea), security screening procedures, weather conditions, and operational delays.
Shipping Rates
Shipping costs are calculated at checkout based on your location and weight of order.
Order Tracking
Once your order ships, you will receive a tracking number via email so you can monitor its progress. After the package has been handed off to the carrier, it is in their possession and delivery is managed by them. For the most up to date tracking details or delivery questions, we recommend reaching out to the carrier directly using your tracking number.
Address Accuracy
Please ensure that your shipping address is correct at checkout. We are not responsible for delays or lost packages resulting from incorrect or incomplete addresses.
Lost or Delayed Shipments
If your package appears lost or significantly delayed, we recommend first contacting the shipping carrier directly using your tracking number for the most up-to-date information. If you still need assistance after speaking with the carrier, please contact us at support@nutritionaldiscount.shop, and we will be happy to help further.
If you have any questions about your order or our shipping policy, feel free to reach out to our support team, we’re happy to help.